Privacy Policy

Welcome to Simploworx. Simploworx is a business process modeling consultancy operated by Mediumworx LLC ("Mediumworx," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we receive from users of our website and related services (the "Services").

1. Information We Collect

Personal Information: The only personal information we collect is what you choose to provide when you contact us through the contact form on our website: your name, email address, the process focus you select, and the message you submit. We use this information to respond to your inquiry and to follow up with you about it. Apart from this, we do not request personal information from you elsewhere on our Services.

Usage Information: We do not use analytics or tracking tools, such as Google Analytics, to monitor how you use our Services, and we do not track whether you open or click our emails. Our hosting and email providers may automatically log limited technical information, such as IP addresses and request details, as a standard part of operating and securing the Services.

2. Use of Information

Providing Services: We use the personal information we collect to respond to your inquiries and provide you with the information and support you request. Where the General Data Protection Regulation (GDPR) applies, our legal basis for this processing is your consent, given by submitting the contact form, together with our legitimate interest in responding to you.

Communication: We use your contact details to respond to and follow up on the inquiry you submit. We do not add you to marketing lists or send newsletters or promotional emails. If we ever introduce such communications, we will obtain any consent required by law and provide a way to opt out.

Improvement: We do not currently use third-party analytics tools to monitor usage patterns. We may review information you submit to us directly, such as contact form inquiries, to respond to your requests and improve our website and Services.

3. Disclosure of Information

Service Providers: We may engage third-party service providers to assist us in delivering our Services or to perform business functions on our behalf, such as hosting, data analysis, and customer support. These service providers may have access to your personal information but are only authorized to use it as necessary to provide the services to us.

Legal Compliance: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with applicable laws, regulations, legal processes, or government requests.

Business Transfers: If Mediumworx is involved in a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.

4. Data Security and Retention

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, please note that no data transmission or storage can be guaranteed to be 100% secure. We retain contact inquiries only for as long as needed to respond to you and for reasonable follow-up, after which we delete them. If you have any concerns about the security of your personal information, please contact us using the information provided at the end of this Privacy Policy.

5. Your Choices

Access and Correction: If you would like to access, update, correct, or delete any personal information we hold about you, please email us at [email protected] or use the contact information provided below. We will make reasonable efforts to fulfill your request, subject to any legal or contractual obligations.

Do Not Track: Our website does not respond to "Do Not Track" signals. However, you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your device.

EU and UK Users: If you are located in the European Economic Area or the United Kingdom, you have the right to access, correct, delete, restrict, or object to our processing of your personal information, as well as the right to data portability. You also have the right to lodge a complaint with your local data protection supervisory authority.

6. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this Policy. We encourage you to review this Privacy Policy periodically to stay informed of any changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Mediumworx LLC
[email protected]

Please note that this Privacy Policy applies only to the Services provided under the Simploworx brand by Mediumworx LLC and does not extend to any third-party websites or services linked to our website. We are not responsible for the privacy practices or content of such third parties.